This blog is about a unique supplier to the plastic processing industry.  The company currently uses a legacy SQL based accounting software product in conjunction with manual processes to support its products and services. The current accounting software is being sunsetted, and the company is seeking an integrated application to handle both production and service requirements.

The Challenge

Aside from an aging accounting system, the primary challenges are tracking warranties, returned products and exchanged items, processing repair orders, and tracking third party repairs.  The current accounting system does not support Job Costing in the production area.  Disparate systems create a high volume of errors and processes lack needed control.  Management has poor visibility into the production process and profitability.

The Solution

This company requires a solution that will empower it to take control of its manufacturing and repair/service business.  Partners In Technology recommended Sage 100 along with a Sage 100 enhancement designed to fully address the needs of a repair and service center business; Sage Work Order, Bill of Materials, and MRP (modules that are the cornerstones of Sage 100’s manufacturing solution). More specifically, the solution includes:

  • Sage 100c Premium (SQL based)-Complete Bundle that includes the following modules:
    • Library Master, General Ledger, Accounts Payable, Accounts Receivable, Bank Reconciliation, Business Insights, Paperless Office, Custom Office, Credit Card Processing, Visual Integrator, Sage Intelligence – Report Designer and Report Manager, Crystal Reports, Purchase Order, Sales Order, Inventory Management, Inventory Advisor, Bar Code, Return Merchandise Auth (RMA), and Bill of Materials
  • Sage 100c Job Cost and MRP modules
  • Sage 100 Enhancement for service and repair centers


When an aged accounting system and manual processes are impeding your ability to make the right decisions and control your business, it’s time to make a change.  Our specialty is solving the challenges that represent our clients’ software requirements.  If you need help finding a software solution that meets your company’s needs, call John Hicks at 847-757-4490 or email at


Sage 100 Sales Manager, John Hicks, blogs about interesting solutions that were developed for clients and prospects.